Privacy Policy

 

PRIVACY POLICY

1. INFORMATION ABOUT THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE DATA CONTROLLER

1.1 Introduction
We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about the handling of your personal data when you use our website. Personal data refers to any information that can identify you personally.

1.2 Data Controller
The data controller responsible for the processing of personal data on this website, in accordance with applicable Canadian privacy legislation (including PIPEDA), is [Shop Name]. The data controller is the individual or legal entity who determines the purposes and means of processing personal data.

1.3 Encryption Technology
For security purposes and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries), our website uses SSL or TLS encryption. You can recognize an encrypted connection by the "https://" prefix and the padlock symbol in your browser bar.

2. DATA COLLECTION WHEN VISITING OUR WEBSITE

When using our website for informational purposes only—without registering or submitting information—we collect only the data transmitted by your browser to our server (known as “server log files”). When accessing our website, we collect the following technical data:

  • Visited webpage
  • Date and time of access
  • Amount of data transmitted (in bytes)
  • Source/Referrer URL
  • Browser used
  • Operating system used
  • IP address (anonymized where applicable)

This data processing is based on our legitimate interest in maintaining the stability and functionality of the website. No disclosure or further use of the data occurs unless there are indications of unlawful use.

3. COOKIES

To make your visit to our website more user-friendly and to enable certain features, we use cookies—small text files stored on your device. Some cookies are session-based and are deleted after your browser session ends, while others (persistent cookies) remain on your device to recognize your browser upon return visits.

Cookies may store certain user information, such as browser data, location data, and IP addresses. Persistent cookies are automatically deleted after a specified period, which may vary.

Cookies can help streamline processes, such as saving the contents of your shopping cart. If personal data is processed through cookies, it is done either for the performance of a contract or based on our legitimate interest in providing an optimal and user-friendly website experience.

You can set your browser to notify you about the use of cookies, decide on a case-by-case basis, or disable cookies altogether. Note that disabling cookies may limit the functionality of our website.

For more information on cookie settings for specific browsers, please visit the following links:

4. CONTACTING US

If you contact us via contact form or email, we collect personal data as specified in the contact form. This data is processed solely for responding to your inquiry and for technical administration. The legal basis for processing your inquiry is our legitimate interest in handling your request. If your inquiry relates to a contract, data processing is also based on contractual requirements. Your data will be deleted after your inquiry has been fully addressed, provided there are no statutory retention obligations.

5. DATA PROCESSING FOR CUSTOMER ACCOUNTS AND CONTRACT FULFILLMENT

If you provide personal data to open a customer account or to fulfill a contract, we process this data for the corresponding purpose. Your account can be deleted at any time by notifying us. After the contract is fulfilled or your account is deleted, your data will be archived and deleted once retention obligations expire, unless you have consented to further use or if legal allowances exist.

6. DIRECT MARKETING

6.1 Newsletter Subscription
If you subscribe to our email newsletter, we will send you regular updates on our offers. The only mandatory information for receiving the newsletter is your email address. You may unsubscribe at any time by using the link provided in the newsletter or contacting us.

6.2 Direct Marketing to Existing Customers
If you provide your email during a purchase, we may send you updates on related products or services. You may opt-out at any time by notifying us.

7. DATA PROCESSING FOR ORDER FULFILLMENT

To fulfill orders, we may share necessary information with third-party delivery services and payment processors. Examples include:

8. REMINDERS FOR REVIEWS

We may send reminders to review your order if you have expressly consented to this during your order process.

9. USE OF SOCIAL MEDIA PLUGINS

To protect your privacy, social media plugins (e.g., Facebook, Instagram) on our website are embedded using secure links rather than active scripts. Clicking these links directs you to the respective platform's website.

10. ONLINE MARKETING

We use marketing tools like Google Ads and DoubleClick to display relevant advertisements. These tools may collect non-personally identifiable data via cookies. For more information, see Google's Ad Privacy Policy.

11. WEB ANALYTICS

We use Google Analytics to analyze website traffic and usage patterns. This tool may use anonymized IP addresses and cookies to track user behavior. You can opt-out using a browser plugin: Google Analytics Opt-Out.

12. RETARGETING AND REMARKETING

We may use retargeting tools (e.g., Facebook Pixel, Google AdWords) to display relevant ads based on your browsing activity. You can manage your ad preferences at Digital Advertising Alliance.

13. YOUR RIGHTS

You have the following rights regarding your personal data:

  • Right to Access (know what data we hold about you)
  • Right to Rectification (correct inaccurate data)
  • Right to Erasure ("Right to be Forgotten")
  • Right to Restrict Processing
  • Right to Data Portability
  • Right to Withdraw Consent at any time
  • Right to Lodge a Complaint with the Privacy Commissioner if you believe your data has been mishandled.

14. DATA RETENTION

We retain your personal data only as long as necessary for the purposes for which it was collected or as required by law. After retention periods expire, data is securely deleted unless continued storage is justified.